Records and Communications

Tags: organization

The Communications Division is critical to the operation of the Police Department. Incidents generally begin and end with the dispatchers. Dispatchers are often called the "True First Responders."

  • Staffing

    The Communications Division is staffed with 12 full-time and 1 part-time on-call employees. Dispatchers work 12 hour shifts just as patrol does; 24 hours a day, 7 days a week, 365 days a year. A … more

  • Responsibilities

    Public Safety Dispatchers are responsible for answering all 9-1-1 phone calls, and Police and Fire emergency lines, determining the type of assistance needed and sending emergency personnel to … more

  • Statistics

    Dispatchers are responsible for answering 26 phone lines and monitoring up to 14 radio channels. On average, during a 24 hour period, the Communications Division handles over 300 telephone calls. … more

    Requires Update: No

  • What Does it Take to be a Dispatcher?

    Great Dispatchers have the ability to perform multiple tasks simultaneously, while making critical and even life-altering decisions. Dispatchers must work under pressure, never letting the severity … more

  • Avenues of Opportunity

    Once a City of Davis Public Safety Dispatcher completes a probationary period there is a chance to be assigned to special duties such as being a Communications Training Officer or a Tactical Field … more

  • When to Call 9-1-1/How 9-1-1 Works

    Use 9-1-1 to stop a crime in-progress, report a fire or smoke, or call for an ambulance. Any incident, which threatens life or is an immediate threat to property, justifies a 9-1-1 call.

    How does … more